Shipping & Handling

Please allow us up to 3 business days to process your order.

Please note due to COVID some mail carriers are running behind and therefore your order may be delayed. Please use your tracking number to see where your package is.

Unite States Orders

48 Contiguous States: Your order will arrive in approximately 4-10 business days.

HUMI Naturals ships to P.O. boxes in the 48 contiguous states, Guam and Saipan via standard shipping only. At this time, we do not ship to P.O. boxes in Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and U.S. Territories other than Guam and Saipan.

Canada Orders

Estimated delivery time is approximately 3-10 business days.

All orders are charged in U.S. dollars. Conversion rates will vary depending upon your bank and credit card company. Please contact your bank directly with questions regarding conversion rates and fees. Your credit card is charged at time of shipment.

International Orders

Estimated delivery time is approximately 15-30 business days.

All orders are charged in U.S. dollars. Conversion rates will vary depending upon your bank and credit card company. Please contact your bank directly with questions regarding conversion rates and fees. Your credit card is charged at time of shipment.

A carrier customs clearance fee is added to all International orders sent using STANDARD shipping per international shipping regulations.

SHIPPING QUESTIONS

CAN I SHIP TO DIFFERENT ADDRESSES IN THE SAME ORDER?

Sorry, we don't offer multiple-address shipping within one order.

WHAT IF MY ORDER DOESN'T ARRIVE?

If, after the estimated delivery date you did not receive your order, please contact us at support@HUMINaturals.com, and we'll be happy to assist you.

WHAT IS YOUR RETURN POLICY

If you are not satisfied with your order, please contact us at support@HUMINaturals.com and we will work to resolve your issue.

For returns, we will provide you with instructions for your return.

I NOTICED I'M PLACING MY ORDER IN U.S. DOLLARS. WHAT EXCHANGE RATE IS APPLIED TO MY ORDER?

The actual price charged to Canadian & International clients is subject to the exchange rate applied by your credit or debit card company. Please contact your bank directly with questions regarding U.S. dollar conversion rates and fees.

HOW DO YOU CALCULATE SHIPPING AND HANDLING?

Shipping and handling charges for orders are calculated in U.S. dollars during the checkout process, separately from tax and duty.

Shipping and handling charges are non-refundable, unless you are returning something as a result of our error. If that is the case, please contact us at support@HUMINaturals.com.

HOW MUCH DUTY WILL I BE CHARGED FOR MY ORDER?

Duty is tax imposed on imports by the US & International Customs Authorities. Duty rates vary based on the types of products you are importing and the country they came from or were made in.

HOW MUCH TAX WILL I BE CHARGED FOR MY ORDER?

Your tax amount includes national, federal and/or provincial taxes determined by where your order will be shipped. Your complete order total will be displayed in U.S. dollars at checkout. You will be able to view and approve these charges before completing your order.

WILL THERE BE ANY OTHER SPECIAL CHARGES FOR MY ORDER?

A carrier customs clearance fee will be added to all US and International orders per international shipping regulations. This fee will be charged by the mail carrier.

DO YOU OFFER EXPRESS SHIPPING?

All shipping methods are available at checkout.

CAN I APPLY A FREE SHIPPING PROMOTION CODE ON ORDERS?

Yes, unless otherwise stated.